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Signing in

Open portal.spatiafi.com and enter your work email address. The portal looks up which organisation the address belongs to and shows the sign-in methods that organisation allows.

Sign-in methods​

Each organisation chooses its own methods. You will see one or more of:

  • Google. Sign in with your Google Workspace account.
  • Microsoft. Sign in with your Microsoft Entra account.
  • Email and password. Sign in with a password set for the portal.

The organisation's owner decides which of these are turned on. If the method you expect is missing, ask them.

Second factor​

Your organisation can require a second factor. When it does, you are asked for a six-digit code from an authenticator app such as Google Authenticator or Microsoft Authenticator after you sign in. The first time, the portal walks you through adding the account to your app.

If you lose the device with your authenticator app, an owner or admin of your organisation can reset it. You will set it up again on your next sign-in.

Signing out​

Use Sign out from the account menu. This ends your session on this browser only.

When sign-in fails​

What you seeWhat it usually means
"We could not find an organisation for that email"Your address is not a member of any organisation yet. Ask your admin to invite you.
Your Google or Microsoft account signs in, but the portal shows an errorYour organisation does not allow that method, or your account is not a member. Ask your admin.
"Your account is disabled"An admin has suspended your membership. Only they can restore it.